In a panic, Michael researched online for ways to recover his file. He started learning about file recovery software. File recovery software — also called data recovery software or hard drive recovery software — is designed to scan a drive to find deleted data and piece the found disk fragmentation data structures back together to recreate the deleted file. Michael found an article that listed 19 free file recovery tools. Then, another article which listed five. He wasn’t sure whether to go for “free” or look for a tool that cost money. After all, you get what you pay for, right? Michael spent a few hours researching both free and paid file recovery software and finally decided to download one of the free tools and try it. He spent some time trying to recover the file but couldn’t get it to work. He then went and purchased a file recovery tool and spent more time working with that. Time was ticking away and by the time Michael recovered the file, it was 6:30 PM. Michael submit...